vmware-vCenter-Product-Family-wp-en

《vmware-vCenter-Product-Family-wp-en》由会员上传分享，免费在线阅读，更多相关内容在学术论文-天天文库。

1、VMwarevCenterProductFamily:Service-LevelManagementforDynamicITInfrastructureWHITEPAPERTableofContentsTableofContentsTheNeedtoMeasureandManagetoBusinessOutcomes..................3HowWillService-LevelManagementChangeLifeintheDatacenter?.......5ProvisioningaNewITService...........

2、................................6MaintainingCleanConfigurations.......................................7EnsuringServiceLevels................................................8UnderstandingCostandChargingforITServices........................9MaintainingITServices..................

3、...............................9Summary...........................................................10TECHNICALWHITEPAPER/2VMwarevCenterProductFamily:Service-LevelManagementforDynamicITInfrastructureTheNeedtoMeasureandManagetoBusiness•Provideclearcostaccountabilityandatransparent

4、chargingOutcomesmodel,enablingITtoreportregularlyonthecost,qualityandconsumptionofITservices,andhelpingcustomersunderstandHowdoyoumeasurethebusinessvalueofIT?exactlywhatservicestheyarepayingfor.AccordingtoBobbyCameron,ForresterResearch’sprincipalanalystforCIOissues,it’snotasstr

5、aightforwardasyoumay•EnableITtomaximizecost-effectivenessbyoptimizingthethink.”Toomanyorganizationsgetlostinatangleofmeasuresservicedeliveryandmanagementvaluechain,whichincludesandnumbersthatmayormaynotprovemeaningful.”1buildingstandardITserviceofferingsformassconsumptionandaut

6、omateddelivery,andmanaginginfrastructurelargelyIfyoucan’tmeasureit,thesayinggoes,youcan’tmanageit.throughlights-outautomation.ITorganizationsareawashinspending,performance,riskandROImetricsthatflowintoreportsandpresentationsdeliveredAUniqueApproachtoService-LevelManagementatITg

7、overnancemeetings.Butaretheytherightmetrics?OrTheVMware®visionistobringanewlevelofsimplicitytoarethey“atangleofmeasuresandnumbers”thatareinward-ITbyenablingsuchaservice-levelmanagementmodelthatlooking,definedbytechnicalcontextandmissingtheforestcomprehendseverythingfromhowendus

8、ersrequestservicesforthetrees?The“forest,”sotospeak,is