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ID:39343259
大小:49.00 KB
页数:7页
时间:2019-07-01
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1、Goodmorning/afternoon.It'smyhonortomeetyouallhere.MynameisXXX.I'manoutgoing,honestandwarm-heartedgirl.Ihaveworkedinthestudentsunionforabout2yearsandIhadapart-timejobinRAMADAhotelinGuangGuaswellasthesaleman'sjobforChefKanginWal-Mart.Ilearnmuchingettingalongwithcustomers.Atpresent,ihavegotmyC
2、ET3certificateandi'mpreparingformyCET4test.(Ialsowillattendanexaminationtoupgratespecializedsubjecttoundergraduatecoursetoimprovemyself.)Ihavepassioninmymajor.soiwilldomyjobcarefullyandtreatcustomerskindly.I'mareallyquicklearnerifyougivemethechancetojoininthedepartmentofwesternstylerestaura
3、nt,youwillseemygoodperformanceatwork.Thanksforyourtime.Myhobbiesarelisteningtomusicandconmunicatingwithpeople.Iloveyourhotel.I'mproudofmyselfapplyingforthisjob.Ilikechallengesandhavegreatinterestinthisjob.Ithinkthesincerecommunicationandthewittywaysinsolvingproblemsisveryimportant.Iwanttoim
4、provemyselfandmakecontributionstoyourhotel.Ilovefrenchfoodculturesoilearnabitoffrenchlanguage.Japaneseisalsooneofmycoursesinschool.Ifigetthetip,firstitisakindofpolitemannersinwesterncountries,seconditisarecognitionformyjob.补充:Acceptingareservation接受预订 Dialogue: W:GoodmorningItalianrestaur
5、ant.HowmayIhelpyou/WhatcanIdoforyou? 上午好,意大利餐厅,我能帮到您什么? G:Yes,I’dliketoreserveatablefortonight. 我想今晚在这订张桌子。 W:Certainlysir.Forhowmanypersons?(问人数) 当然可以了,先生。请问要订多少人的桌子呢? G:Six. 六个人。 W:Atwhattimewouldyoulikeit?(问时间) 请问什么时候光临呢? G:7:30tonight. 今晚7点半。 W:Yes,sir.MayIhaveyournameandtel
6、ephonenumber?(客人名字及电话) 好的,先生。能告诉我您的姓名和电话吗? G:It’sSmithandmynumberis123456 史密斯,我的电话是123456 W:ThankyouverymuchMr.Smith.Atablefor6at7:30tonight.Isthatright?(确认) 非常感谢,史密斯先生。今晚七点半一张六人桌,对吗? G:Yes,thankyou. 是的,谢谢。 W:Wewillholdthetablefor15minutes.Andwelookforwardtoseeingyou/Thankyouforcall
7、ingus. 我们为您保留桌子15分钟。非常期盼您的光临! 备注:1接电话时问候语+餐厅名+HowmayIhelpyou?/WhatcanIdoforyou?/IsthereanythingIcandoforyou? 2接受预订要问人数、预定时间、用餐形式(根据实际情况)、名字及电话。 Buffet自助餐alacart散点 3在结束通话之前要做一个确定(confirm)。 4注意礼貌用语 Fullybooked预订已满 Dialogue: W:Goodevening.Italianre
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