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1、AccountingClerk会计柜员:A黄玲Customer顾客：B吴昭玲BranchManager支行客户经理:C郭耀娜Bankteller储蓄柜员：D蔡佳贤Customer顾客：E罗梦欣PPT：F陈杏仪BankofChinaOpenabankaccount银行开户B.DepositsandWithdrawal存款与取款Twoparts:C:Goodmorning,Madam.CanIhelpyou?早上好,女士,您需要什么服务呢?B:Goodmorning.Iwanttoopenabankaccount.早上好,我想开一个支票账户
2、.Canyougivemesomeinformation?请您和我说说这方面的事好吗?C:Yes,Iwouldbeveryhappytohelpyou.当然,我很乐意为您服务.Usuallyweoffercurrentaccountsandfixedaccountsforindividuals.我们通常对个人提供活期账户和定期账户.Dialogue1B:Oh,it'salmostthesameinAmerica.哦,几乎和美国的一样.C:Whatkindofaccountdidyouhaveinmind?您想开什么账户呢?B:Well,
3、I'dprefertoopenacurrentaccount.What'stheprocedureforit?我想开一个活期账户.有什么手续吗?C：Fillinthedepositslipfirstplease，andwouldyoupleaseintherewaiting.Hereisyournumberplate.请先填写这张存款单,您在那边排队等候，这是号码牌。B：Thankyou.A：PleaseshowmeyourIDcardandjustfillintheform.Youshouldmakeyourinitialdeposi
4、t.请出示你的身份证和刚才填写的表格，你需要存入首笔存款.B:What'stheminimumdepositforopeningacheckingaccount?支票账户的最低起存额是多少A:100dollars.100美元.B:Iwanttodeposit200dollars.我想存200美元.A:Verywell,Madam.好的,女士.B:Letmehavealookattheform.Youwantmyname,address.我看看这张表.你们需要我填写姓名,地址.Whatdoesitmeanbysecretnumber?这里
5、的'密码'是什么意思?A:Weaskthatforidentificationpurposeincaseyouloseyourpassbook,Madam.Weuseittopositivelyidentifyyou.我们可用来确认您的身份,女士.万一你丢失了存折,我们可以用它来确切地辨认您的身份.B:Iunderstand.Well,I'llfillthisout.Hereyouare.Isthatallright?我明白了.好,我会把它填好.给你,可以了吗?A:Yes,that'sOK.Wouldyoumindshowingmeyo
6、urpassport?是的,可以了,请给我看一下您的护照,您介意吗?B:Ofcourse.Hereyouare.CanIwriteachecknow?当然可以.给你,我现在可以填写支票了吗?A:Yes,youcan.Here'sthecheckbook.可以了.给您支票本.D：Goodmorning,Madam.CanIhelpyou?早上好,女士,您需要什么服务呢?E:Goodmorning，Ineedtoputsomemoneyinmyaccount.我要把一些钱存入我的账户.D:Verywell,Madam.Yourcurrent
7、account?好的,女士.是活期账户吗?E:No,mineisasavingaccount.不,是储蓄账户.D:Pleasewritedownyourname,youraccountnumberandtheamountyouwanttoputinonthisdepositslip.请在这种存款凭条上写上您的名字,您的账号及您想存入数额E:Isee.Hereisslipand1,300Yuan.Isthatallright?我明白了.给您有存款凭条和1,300元钱,行吗?D:Fine.Wouldyoupleasegivemeyourpa
8、ssbook?好的.请您把存折给我,好吗?E:Hereyouare.给您.D:Waitjustamoment,please.请稍等.Dialogue2D:Goodafternoon,miss下午好,小姐.E
