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1、--FredSmithandFedEx:Thevisionthatchangedtheworld弗雷德·史密斯与联邦快递:一个改变了世界的创想Everynightseveralhundredplanesbearingapurple,white,andorangedesigntouchdownatMemphisAirport,inTennessee.WhatprecedesthislandingarepackagepickupsfromlocationsallovertheUnitedStatesearlierintheday.Crewsunloadtheplanes
2、'cargoofmorethanhalfamillionparcelsandletters.Therectangularpackagesandenvelopesarerapidlyreshuffledandsortedaccordingtoaddress,thenloadedontootheraircraft,andflowntotheirdestinationstobedispersedbyhand-manywithin24hoursofleavingtheirsenders.ThisistheculminationofadreamofFrederickW.Smi
3、th,thefounder,president,chiefexecutiveofficer,andchairmanoftheboardoftheFedExCorp.-knownoriginallyasFederalExpress-thelargestandmostsuccessfulovernightdeliveryserviceintheworld.Conceivedwhenhewasincollegeandnowinits28thyearofoperation,Smith'sexquisitebrainchildhasbecomethestandardfordo
4、or-to-doorpackagedelivery.每天夜晚,在田纳西州的孟菲斯机场,都有几百架带着白、紫、桔色图案的飞机降落。而在每天此前的早些时候,这些飞机都在美国各地收集包裹。工作人员从飞机上卸下的包裹及信件数量超过五十万之巨。长方形的包裹和信封又在这里依据收件地址被迅速整理分拣,然后装载上其他飞机,飞往各自的目的地,在那儿再由人工投递——到这时很多邮件离开寄件人之手还不到24小时。这是弗雷德里克·W·史密斯的终极梦想,他就是联邦快递集团(最初为联邦快递)这一全球最大、最成功的隔夜送达服务企业的创始人、总裁、首席执行官及董事会主席。如今,史密斯这一源于大学时代
5、的妙想已在现实中经营到了第28个年头,并已成为包裹快递入户行业的标杆。Recognizedasanoutstandingentrepreneurwithanagreeableandwinningpersonality,Smithisheldinhighregardbyhiscompetitorsaswellashisemployeesandstockholders.FredSmithwasjust27whenhefoundedFedEx.Now,somanyyearslater,he'sstillthe"captainofthe----ship".Heattribu
6、testhesuccessthecompanysimplytoleadership,somethinghededucedfromhisyearsinthemilitary,andfromhisfamily.----史密斯被公认为是一位和蔼可亲、性格迷人的杰出企业家。无论是他的竞争者、员工,还是他公司股票的持有人,都对他十分敬重。弗雷德·史密斯创建“联邦快递”时只有27岁。现在多年过去了,他仍然坐在“掌门人”的位置上。他将公司的成功简单地归因于领导力,而这一推论则来自于他的军旅生涯及其家庭的影响。FrederickWallaceSmithwasbornintoawea
7、lthyfamilyclanonAugust11,1944inMississippi.Hisfatherdiedwhenhewasjustfouryearsold.Asajuvenile,Smithwasaninvalid,sufferingfromadiseasethatlefthimunabletowalknormally.Hewaspickedonbybullies,andhelearnedtodefendhimselfbyswingingatthemwithhisalloywalkingstick.Curedofthediseasebytheageof1