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1、Canshecallyoulater?HowtoMakeaTelephoneCall(1)AnnouncingIdentityPersonCalling:B.PersonCalled:Hello,thisis….I’mcallingfrom…Hello,I’m….Hello,thisis….Whoisspeaking?MayIhaveyourname?MayIaskwhoiscalling?Whoisthatspeaking?Ifyouarenotsurewhothespeakeris,youcansay:(2
2、).Askingifsomeoneisin?A.Personcalling:I’dliketospeakto…Can/mayIspeaktoMr.…,Please?Hello,is…available/there?HowtoMakeaTelephoneCallB.PersonCalledSpeaking.ThisisJing.That'sme.HowtoMakeaTelephoneCallPersonCalledisnotavailableI’mafraidhe’sinameeting/notin(theoff
3、ice)/stillatlunch/notavailableatthemoment.IsanythingIcandoforyou?CanIgivehimamessage?/CanItakeamessage?Sorry,she’sjustgoneout.Wouldyouliketoringbacklater?Wouldyouliketospeaktosomeoneelse?HowtoMakeaTelephoneCallAskcallertowaitYes,heis.Onemoment,pleaseHoldon(a
4、moment),please.Letmeseeifhe'shere.Holdtheline,I’llseeifhe’sin/I’llgoandfindout.I’lljustfindoutifhe'sintheoffice.Hangon.HowtoMakeaTelephoneCallIfthespeakerdialsthewrongnumber,youcansay:CanIspeaktoMrLinMing?LinMing?I'msorry,butthere'snobodyherebythisname.I’maf
5、raidwehavenoonebythatname.I'mafraidyou'vegotthewrongnumber.I’msorry.ButI’mafraidthatyoumusthave/havedialedthewrongnumber.HowtoMakeaTelephoneCallIfyoucannothearclearly,youcansay:I’msorry./Pardonme?Ican’thearyouverywell.Itseemsthatwehaveapoorconnection.ShallIh
6、angupandcallyouback?(3)AskingwhenthepersonwantedwillbeinPersoncalling:B.Personcalled:Whattimedoyouexpectherback?WhattimecouldIreachher?Whenisheexpectedtobeback?Doyouknowwhenhe’sin?Heisnotavailabletillafternoon.He’llbeherein30minutes.He’llbebackaroundtwoo’clo
7、ck.(ShouldIhavehimcallback?)Youcanringagainonehourlater.Inhalfanhour,Iguess.ButI’msorryIcannottellyouexactly.(4)AskingthetelephonistforhelpA.PersoncalledB.PersoncallingCanyouputmethroughto…?Canyouconnectmewiththereservationoffice,please.CouldIhaveextension43
8、2?/extension432,please.Goodmorning,UnitedAirline.UnitedAirline,mayIhelpyou?(5)LeavingamessageA.Personcalling:B.PersoncalledCanIleaveamessage?Couldyouaskhimtocall/ringmeback?Pleasehavehimreturnmy