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1、NewProductDevelopmentandDeliveryEnsuringSuccessfulProductsThroughIntegratedProcessManagementDaleBrethauerAmericanManagementAssociationNewYork•Atlanta•Brussels•BuenosAires•Chicago•London•MexicoCitySanFrancisco•Shanghai•Tokyo•Toronto•Washington,D.C.Specialdiscountsonbulkqua
2、ntitiesofAMACOMbooksareavailabletocorporations,professionalassociations,andotherorganizations.Fordetails,contactSpecialSalesDepartment,AMACOM,adivisionofAmericanManagementAssociation,1601Broadway,NewYork,NY10019.Tel.:212-903-8316.Fax:212-903-8083.Website:www.amacombooks.o
3、rgThispublicationisdesignedtoprovideaccurateandauthoritativeinformationinregardtothesubjectmattercovered.Itissoldwiththeunderstandingthatthepublisherisnotengagedinrenderinglegal,accounting,orotherprofessionalservice.Iflegaladviceorotherexpertassistanceisrequired,theservic
4、esofacompetentpro-fessionalpersonshouldbesought.Stage-GateisatrademarkofR.G.Cooper&AssociatesConsultantsInc.AMACOMusesStage-Gatethroughoutthisbookforeditorialpurposesonly,withnointentionoftrademarkviolation.R.G.Cooper&AssociatesConsultantsInc.shouldbecontactedforcom-plete
5、informationregardingtrademarksandregistration.LibraryofCongressCataloging-in-PublicationDataBrethauer,DaleM.Newproductdevelopmentanddelivery:ensuringsuccessfulproductsthroughintegratedprocessmanagement/DaleBrethauer.p.cm.Includesindex.ISBN0-8144-0713-71.Newproducts—Market
6、ing.I.Title.HF5415.153.B742002658.8—dc212001045907©2002DaleM.BrethauerAllrightsreserved.PrintedintheUnitedStatesofAmerica.Thispublicationmaynotbereproduced,storedinaretrievalsystem,ortransmittedinwholeorinpart,inanyformorbyanymeans,electronic,mechanical,photocopying,recor
7、ding,orotherwise,withoutthepriorwrittenpermissionofAMACOM,adivisionofAmericanManagementAssociation,1601Broadway,NewYork,NY10019.Printingnumber10987654321Idedicatethisbooktomychildren:Melissa,Kady,andZachary.ContentsContentsFiguresviiForewordxiPrefacexvChapter1:TheFoundati
8、onElementsofSuccessfulTransfers1Chapter2:CommunicationTools11ClearObjectives13Cross-FunctionalTe