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ID:57374654
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页数:24页
时间:2020-08-13
《英语学习之receiving-clients课件.ppt》由会员上传分享,免费在线阅读,更多相关内容在教育资源-天天文库。
1、MichellecommonsentencesBasicstepsSituationBasicStepsKnowyourclientsinformationReceiveyourclientsform(theairport/company’sreceiveroom)GreetingHavingasmalltalkShowingcustomersaroundthecompany(Ifhaveenoughtime)TalkaboutthemainpointGOconfirmclient’sidentityExcuseme,sir,b
2、utareyouXXXfromXXX?Aren’tyouXXXfromXXX?MayIhaveyourname,please?Allowmetointroducemyself?Whichcompanydoyourepresent?HavingasmalltalkIsthisyourfirsttriptoChina?Didyouhaveanytroublefindingus?Howwasyourtrip?/Didyouhaveagoodtrip?Howisyourflight?Howdoyoulikeourcity?Itisabe
3、autifulday,isn’tit?Usefulsentences有什么需要帮忙的吗?WhatcanIdoforyou?我想见史密斯先生。IwouldliketoseeMr.Smith.你预约了吗?Doyouhaveanappointment?我们定在2点见面。Ourmeetingissetfor2o’clock.请坐下,好吗?Willyoupleasehaveaseat?她马上就会过来见您。Sheshouldbewithyoushortly.我不知道还需要提前预约。Iwasn’tawareIneededtomakeanapp
4、ointment.请等一会儿,好吗?Canyoupleasewaitjustamoment?恐怕他今天早晨就离开办公室了,估计下午四点以后才能回来。Iamafraidheleftthisofficethismorningandisnotexpectedbackuntilafter4pm.我来查一下他是否安排了其他人代替他跟您见面。Letmefindoutifhemadearrangementsforsomeoneelsetomeetwithyouinhisplace.您要我带您一边等一边转转吗?Wouldyoulikemetos
5、howyouaroundwhileyouarewaiting?GO特里小姐准备好以后,您就在前厅乘电梯去6层。WhenMs.Terryisready,youmaytaketheelevatoratthefronttothe6thfloor.已经安排好了会议室。Thereisaconferenceroomalreadyprepared.请随意找个位子坐一下,别客气。Goaheadandhaveaseat,makeyourselfcomfortable.GO她能帮您解答关于投资账户方面的问题。Shecanhelptoanswerth
6、equestionsyouhaveaboutinvestmentaccounts.我刚刚跟我们的办公室主任特里小姐核实过,她说史密斯先生跟她简单交待过您的事情。Ijustcheckedwithourofficemanager,Ms.Terry,shesaidMr.Smithbriefedheronyourproject.GOSituationSituation1A:有什么需要帮忙的吗?B:是的,我是AndersonandAssociates公司的詹姆士·梅森。我想见史密斯先生。A:您预约了吗?B:预约了,他知道我要来。我们定在2
7、点见面。A:我猜史密斯先生忘记了与您见面的事。恐怕他今天早晨就离开办公室了,估计下午4点以后才能回来。我来查一下他是否安排额其他人代替他跟您见面。请坐下。好吗?B:好的。A:是这样,梅森先生。我刚刚跟我们的办公室主任特里小姐核实过,她说史密斯先生跟她简单交待过您的事情。现在她刚开完一个会,马上就会过来。您要我带您一边等一边转转吗?B:那样就太好了。谢谢你。A:梅森先生,这边走。我们先参观一下行政管理部门。等特里小姐准备好以后,您就在前厅乘电梯去6层。那儿已经安排好额会议室。对话1DialogueoneA:有什么需要帮忙的吗?F:
8、HowcanIhelpyou?B:是的,我是AndersonandAssociates公司的詹姆士·梅森。我想见史密斯先生。M:Yes,IamJimsMasonfromAndersonAssociate.I’dliketoseeMr.Smith.A:您预约了吗?
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