商务英语邮件模板.doc

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1、l投诉一般投诉Project:[productorservicereceivedfromcompany]Main:Dear[name]:I'mwritingtoinformyouofaproblemwehavehadwithyourcompany.[descriptionoftheproblem].Thishascausedussomedifficulties.[descriptionofproblems].Wemustresolvethissituationquickly.Wesuggestthatyou[suggestedsolution

2、].Pleasecallmeassoonaspossibleat[telephonenumber]sothatwecandiscussouroptions.Sincerely,[name][title][companyname][telephonenumber]投诉-产品有问题Project:Order[ordernumber]Main:Dear[name]:On[date],weordered[descriptionofgoods]fromyourcompany.Whentheshipmentarrivedon[date],wefounda

3、seriousproblem.[sentencedescribingproblem]Wemustresolvethisquickly.Pleasecallmeassoonaspossibleat[telephonenumber]sothatwecandiscussouroptions.Sincerely,[name][title][companyname][telephonenumber]投诉-账户被超额扣款Project:[productorservice]Main:Dear[name]:Werecentlypurchased[produc

4、torservice]fromyourcompany.Whenwereceivedourinvoice,wenoticedthatwehadbeenovercharged.Whenweagreedtothispurchase,weweretoldthatitwouldcost[expectedprice].Ontheinvoice,however,wewerecharged[pricecharged].Weneedtoaddressthiserrorquickly.Pleasecallmeassoonaspossibleat[telephon

5、enumber]todiscussouroptions.Sincerely,[name][title][companyname][telephonenumber]l赞美赞美-同事在项目中的表现Project:[nameofproject]Main:[name],IjustwantedtotellyouthatIthinkthatyoudidagreatjobon[project].Youworkedhardandyourideasreallyhelpedusmovetheprojectalong.Ienjoyedworkingwithyoua

6、ndIhopethatwe'llbeabletoworktogetheragainsoon.Thanks![name]赞美-客户服务Project:[descriptionofservice]Main:Dear[personorcompany]:I'mwritingtotellyouhowpleasedwewerewiththeserviceprovidedbyyourcompany.[sentencewithexampleordetailofexcellentserviceprovidedbythecompany]Wewereveryimp

7、ressedwithyourprofessionalismandwillcertainlykeepyouinmindforfutureneeds.Sincerely,[name][title][companyname][telephonenumber]赞美-产品Project:[nameofproduct]Main:Dear[nameorpersonorcompany]:Iamwritingtotellyouhowmuchwelikethe[product]thatwepurchasedfrom[nameofcompany].Weareesp

8、eciallyimpressedwith[exampleofhigh-qualityfeature].Pleasetelleveryoneat[nameofcomp