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页数:22页
时间:2019-11-22
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1、Chapter5GlobalMarketingResearchandInformationSystemsGlobalMarketingInformationSystemandResearchobjective:PresentaninformationacquisitionmodelforglobalmarketingPresentanoutlineoftheglobalmarketingresearchprocessOverviewofGlobalMarketInformationSystemsOnepurposeofamarketi
2、nginformationsystem(MIS)istoprovidemanagersandotherdecisionmakerswithacontinuousflowofinformationaboutcompanyoperationMarketingResearchResearchistheonlytoolanorganizationhastokeepincontactwithitsexternaloperatingenvironment.Inordertobeproactiveandchangewiththeenvironment
3、simplequestionsneedtobeasked:Howarecustomerneedschanging?Canyoumeetthesechangingneeds?Whatdoyourcustomersthinkaboutexistingproductsorservices?Howarecompetitorsoperatingwithintheenvironment?Aretheirstrategiesexceedingorinfluencingyours?Whatshouldyoudo?Howaremacroandmicroe
4、nvironmentalfactorsinfluencingyourorganization?Againhowwillyoureact?MarketResearchandMarketingResearchadifference.Acommonmistakebymanystudents,lecturersandtextbooksisthatthereisnounderstandingofthecleardistinctionbetweenmarketresearchandmarketingresearch.DefinitionofMark
5、etingResearch1.Marketingresearchisaformofmarketingintelligencethatinvolvesspecificenquiriesintoproblemstoguidemarketer’sdecisionmaking.2.MarketingResearch:Inessencemarketingresearchaimstodiscovertherootcauseforaspecificproblemwithinanorganization(e.g.decliningsales)andpu
6、tforwardsolutionstothatproblem.TheGoalofMarketingResearchToimplementthemarketingconceptandmarketingstrategy,managersmustmakedecisions.Manydecisionsrequireadditionalinformationandmarketingresearchisneededtosupplythatinformation.SixSubjectAgendaCategoriesForaGlobalMarketin
7、gInformationSystemCategoryMarketPotentialCompetitorInformationForeignExchangePrescriptiveInformationResourceInformationGeneralConditionsCoverageDemandestimates,consumerbehavior,reviewofproducts,channels,communicationmediaCorporate,business,functionalstrategiesBalanceofpa
8、yments,interestrates,attractivenessofcountry,expectationsofanalysisLaws,regulations,rulingsconcerningta
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