资源描述：
《客服英文问候语》由会员上传分享，免费在线阅读，更多相关内容在行业资料-天天文库。
1、问候语ThisisU-winShanghai.XXspeaking.IsthereanythingIcanhelpyouwith?Excuseme.MayIaskwhoIamtalkingto?Whichcountrydoyoucomefrom?Please?Fromwhichchanneldidyoufindourcompany?What’sthetroublewithyou?Pleasewaitamoment,wewilltryourbesttosolvetheproblemforyouSorry
2、,sir(madam)I’mafraidourmanagerisinconferenceatthemoment,mayIhelpyou?……………..Ifyouhaveanyfurtherquestions,pleasefeelfreetocontactus.Thanksforyourcalling.Hopeyouhaveaniceday.Goodbye1,Pleasedon’tworry,Icanunderstandyourfeeling,wewilltryourbesttosolvetheprob
3、lemforyou.2,Sorry,Ifeelalittleconfused,couldyoupleaserepeatyourproblemagain?3,Thanksforyoursuggestions,wewilldeliveryourappealstotherelevantdepartmentimmediately.4,Toenableyoutohavebetterunderstandingofourproducts,wearesendingyoumoredetailsbyemail.5,Sor
4、ryforwastingyourtime。6，Sorrysir,thisproblemismorecomplicated,Ineedafewsecondstoconfirmit,couldyoupleasewaittwominutes？7，Thankyouforyourpatience,we’vefoundouttheproblemnow,Thethingisthat…….8,Sorrysir,Ican’thearyouclearly;Canyouhearmenow?Maybethelineisbus
5、ynow,wewillcallbacklaterifyou’refree,okay?Willyoupleasetellusthequantityyouwant,sothatwecanworkouttheofferassoonaspossible?没有折扣Ourpriceiscompetitiveascomparedwiththatintheinternationalmarket.Wearesorrytotellyouthatthepriceisthebestprice.Perhapswecan’tof
6、feryouthatlowpriceyoubargained.I’msorryforthat.Infactthepricelistedisreasonableandhasbeencarefullycalculated.Itleavesmelimitedprofitalready.Hopeyoucanunderstand.催款Thankyouforyourorder,Wehavethisiteminstock,ifyouhaveanyqueryforprocessingthepaymentoftheor
7、der,pleasefeelfreetocontactus.款项审核阶段Thankyouforyourorder.Yourpaymentiscurrentlybeingprocessedandwillbeshippedtoyouassoonasyourpaymenthasbeenconfirmed.缺货联系换等价产品或退款Thankyouforyourorder.Theitem(s)youorderediscurrentlyoutofstock,however,youcanselectanitem(s
8、)ofequalvaluetoyourorder,orrequestarefund.Pleaseletusknowwhichyouprefer.
