酒店人力资源管理中存在的问题英文案例

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1、酒店人力资源管理中存在的问题HumanResourceIssuesintheHospitalityIndustry.ByPhilipLyeWednesday,27thJune2007Manybusinessesinthehospitalityindustry-bothsmallandlargehavedifficultyinunderstandingtheirhumanresourceandemploymentrelationsobligationswhichevercountryorcountriestheyoperatein!Thisisunderstandab

2、legiventheraftoflegislationandregulationsgoverning(drowning)theemploymentenvironmentinwhichgovernmentsseemtorevelin.Thehospitalityindustryiscertainlynoexceptionandinmanycasesismorecomplexthantheaveragebusiness.毫无疑问酒店行业在很多的方面比其他差不多的企业在管理上要复杂的多。InthispublicationBizMomentumwilloutlineimpo

3、rtantemploymentmattersthatwillassistinreducingthe‘stress’factorsyoumaybeexperiencingdirectlyrelatedtothehospitalityindustrywhichBizMomentumisactivelyinvolvedinahandsoncapacity.Didyouknow;Ithasbeenreliablyestimatedthat75%ofbusinessesdonothaveanemployeeagreementsandemploymentrelatedpolic

4、ies&procedures.Intheeventofadisputethelawwilldecideforyouandthisalmostalwaysgoesagainstyou,theemployer;Worldwidebullyingandsexualharassmentclaimsareescalating.Theaveragecostofaclaimis$36,500-$250,000andrecentlyinonecountryanemployeewasawarded$1,000,000.Thiscomesdirectlyoffyourbottomlin

5、eprofit;Workplacerapeandsodomyisontheincreaseinthehospitalityindustryandwehavewitnessedtheresultanttrauma,illwillandbadpublicityforyourhotel,restaurantorworkplacewherethisoccurred;Workplacestalkingthroughemployeesfollowing,sendingemails,voicemessagesandgiftsisbecomingmoreprevalentandis

6、resultinginincreasedabsenteeismandresignations;员工在工作时间收发短信、福利变与旷工和员工流失都变得频繁Theftofyourinventorysuchasqualitywine,foodandequipmentisrampant!偷吃食物以及一些酒店用品得难以控制Misuseandunlawfuluseofyourfacilitiesforpersonalgainisincreasing;错误使用酒店设施Ithasbeenreliablyproventhatsomeemployeesuseupto2hoursperda

7、yofyouremailandinternetfacilitiesforpersonalgainandtoaccessunlawfulsitessuchashateliteratureandpornographynottomentionchatlines.Manyhotelandrestaurantsdeliberatelyfloutoccupationalhealthandsafetyruleswhichisresultinginincreasedstaffturnover,finesandcostlypay-outstoemployees;部分酒店故意忽视安