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1、UnderstandingExperienceinInteractiveSystemsJodiForlizziKatjaBattarbeeHCIIandSchoolofDesignSchoolofDesignCarnegieMellonUniversityUniversityofArtandDesignHelsinkiForlizzi@cs.cmu.eduKbattar@uiah.fiAbstractWhatisuniquetodesignresearchrelativetounderstandingUnderstandingexperienceisac
2、riticalissueforavarietyofexperienceisthatitisfocusedontheinteractionsbetweenprofessions,especiallydesign.Tounderstandexperienceandpeopleandproducts,andtheexperiencethatresults.Thistheuserexperiencethatresultsfrominteractingwithincludesallaspectsofexperiencingaproduct—physical,pro
3、ducts,designersconductsituatedresearchactivitiessensual,cognitive,emotional,andaesthetic.Theresultsoffocusedontheinteractionsbetweenpeopleandproducts,andthisinvestigation,whenusedtoinformproductdesign,theexperiencethatresults.Thispaperattemptstoclarifygreatlyextendsimpleusability
4、techniquesindifferentiatingexperienceininteractivesystems.Wecharacterizecurrentparticularproductsinthemarketplace[9,12].approachestoexperiencefromanumberofdisciplines,andTheterm“userexperience”isassociatedwithawiderangeofpresentaframeworkfordesigningexperienceforinteractivemeanin
5、gs,andnocohesivetheoryofexperienceexistsforthesystem.Weshowhowtheframeworkcanbeappliedbydesigncommunity.However,thereisgreatinterestinthemembersofamultidisciplinaryteamtounderstandandsubject,andtherehavebeenbothinitialeffortstocreategeneratethekindsofinteractionsandexperiencesnew
6、theoriesofuserexperience[3,22,35,40]aswellasmoreproductandsystemdesignsmightoffer.recenteffortstoexemplifyandcategorizespecifictypesofCategoriesandSubjectDescriptors:A.0Introductoryandexperiencesastheyrelatetodesignedproducts[1,2,17,48,Survey50].Ratherthanincreasethediversity,wen
7、eedtobetterunderstandhowthedifferentapproachesrelatetoeachother.GeneralTerms:Design,HumanFactorsInpractice,thesetheoriesmustbemadeactionablethroughKeywords:Experience,user-productinteraction,relevanttools,methods,andprocesses.ethnographicmethods,interactiondesign,designtheory.Und
8、erstandingexperienceiscomplex.Designingt
