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1、OutcomeMeasurementResourceNetworkHomeJobsContactsSiteMapContactUnitedWayinYourAreaOutcomeMeasurementResourceNetworkOutcomeMeasurement:ShowingResultsintheNonprofitSectorLiketheircounterpartsinthepublicsector,managersofnonprofitagenciesSignuptoreceiveareaggressivelymeasuringtheoutcomeso
2、ftheirefforts.Thisarticleemailnotificationswhenthisdescribescurrentactivitiesinfiveimportantareas,offers30usefullessonswebsiteisupdated.learned,anddiscussessevenkeychallengesstilltobeovercome.Theseinsightsfromthenonprofitsectorareequallyusefultopersonsworkinginothersettings.MargaretC.
3、PlantzandMarthaTaylorGreenwayUnitedWayofAmericaAlexandria,VirginiaandMichaelHendricksIndependentConsultantPortland,OregonOtherarticlesinthisvolumediscussapproachestoperformancemeasurementingovernmentsettings.Thenonprofitsectoralsoisactiveinthisareaandcurrentlyisfocusingitsattentionona
4、relativelynewaspectofperformancemonitoring:outcomemeasurement.Thisarticlesummarizesthehistoryofperformancemeasurementinthenonprofithealthandhumanservicessectoranddefineskeyconceptsinoutcomemeasurement.Next,itreportsonactivitiesinfivekeyareasanddescribes30lessonsthefieldhaslearnedfromt
5、hosewhohaveledtheway.Finallyitidentifiessevenpressingchallengesthatlieahead.Background:PerformanceMeasurementintheNonprofitSectorThereareapproximately495,000tax-exemptorganizationsintheUnitedStates(excludingchurches)thatmayreceivetax-deductiblecontributions.Ofthosewithincomesabovehttp
6、://national.unitedway.org/outcomes/library/ndpaper.cfm(1of15)3/20/20063:03:50PMOutcomeMeasurementResourceNetwork$25,000,roughly55,000areclassifiedashumanserviceorganizationsandanother28,000arehealthrelated(HodgkinsonandWeitzman,1996).Inthisarticle,theterm"nonprofits"referstothesehealt
7、handhumanserviceorganizations.Thetypesofhealthandhumanservicesthatnonprofitorganizationsprovideincludehousingandresidentialcare,youthdevelopment,recreation,servicestochildrenandfamilies,employmentassistance,crimeanddelinquencyprevention,foodandnutrition,andsubstanceabuseandaddictiontr
8、eatme
