流程再造在儿科门诊输液中心的应用效果评价

《流程再造在儿科门诊输液中心的应用效果评价》由会员上传分享，免费在线阅读，更多相关内容在学术论文-天天文库。

1、英文摘要beginningtransfhsion(P>O．05)．Tlms，theresultsofthetwos鲫叩lescan’tbeinterlj色redwitha．boveindexes．2．7nlerewerestatisticaldi骶rencesbetweenthecon仃01andeXpefimentgroupsint11etime1engthofp咖ngandgettingmedicine，thetime1engtllofwaitingforvenipullCtureand舭quencyofnurseVisitingandpagerusing(P

2、esatisf．actionofpatientsforthetimelengthofpayingandgettingmedicines，thewaitingtimeforvenipuncture，thehealtheducation仔omnurses(mattersneedinga：ttemion，knoWledgerelatedtomediseaSe，medicationinstmction，dietarygmdelinesandtheint

3、ro山JCtionoffacilitiessu玎oundingthiscemenaJldthecenterenvir()nmentsincrea

4、sedwithdi岱玎entdegreecoInDaredtothecontr012rouD．Thedif!E．erencesweresi霉皿ificant(P<

5、．rses(professionalandoperationskills，comnmnicationskills，talks，behaves，dressingandappe聪mce)(P

6、ationbynursesandthepoorcenterenvironmentsarememainreasonsresultinginlowsatisfactionsofpatientsandtheirf．amiliestomecenter’sserv既Topromoteworkefficiency，inlprOVeseⅣicequal埘andraisetheirsatisfaction，theconceptsandtecmliquesofBMPareintroducedtothetrans如sioncentertorevealtheexistingproblemsi11thecurr

7、entworkprocess，setanewprocessaaldt狄eaction．Thereengine舐ngprocesscallcelstheliIll(ofgettingtheirmedicinesatoutpatiemph锄acy，shortensthewaitingtimesforvenipuncture，reinforcesthelinl【sofnurseVisitingandhealmeducationandrenovatestheerⅣiromentofthistrams缸sioncenter．Thenewworkprocesspromotesworkef!ficie

8、ncyandservicequal埘e髓ctiVelyandrajsesDatients’satisfactiononthecent既Thereengineeringprocess1sfeaslbleandpanents7satls士actlononthecent既lnereengmeenngprocess1sIeaslDle砌lQpossessesaclinicalvalue，andiswo劬tobepopul撕zed．Atthe