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ID:23197709
大小:230.01 KB
页数:30页
时间:2018-11-05
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1、目录Chapter1建立贸易关系1.请求建立贸易关系RequestforEstablishingBusinessRelations2.回复请求建立业务关系ReplytotheRequestforEstablishingBusinessRelations3.索取产品资料RequestforProductLiterature4.回复索取产品资料ReplytotheRequestforProductLiterature5.邀请会面InvitationtotheBusinessAppointment6.接受
2、会面邀请AcceptingtheInvitationtotheBusinessAppointment7.谢绝会面邀请DecliningtheInvitationtotheBusinessAppointment8.要求更改会面时间及地点RequestforChangingtheTime&PlaceoftheMeetingChapter2推销9.向特定客户推销SalesLettertoSpecificCustomers10.向不特定客户推销SalesCirculartoNon-SpecificCusto
3、mers11.寄信给老客户SalesLettertoOldCustomers12.寄信给新客户SalesLettertoNewCustomers13.推销新产品SalesLetterforPromotionofNewProducts14.推销劳务SalesLetterforPromotionofLaborServicesChapter3询盘和订货15.一般询盘GeneralInquiry16.回复一般询盘ReplytotheGeneralInquiry17.具体询盘SpecificInquiry18
4、.报虚盘MakingaNon-FirmOffer19.报实盘MakingaFirmOffer20.买方还盘MakingaCounterOffer21.卖方返还盘MakingaCounter-CounterOffer22.下订单PlacinganOrder23.接受订单AcceptinganOrder24.拒绝订单DeclininganOrder25.下续订单PlacingaRepeatOrder26.推荐替代品OfferingaSubstituteProduct27.接受替代品AcceptingaS
5、ubstituteProduct28.拒绝替代品DecliningaSubstituteProduct29.涨价通知NoticeforPriceIncrease30.回复涨价通知ReplytothePriceIncreaseNoticeChapter4付款31.询问付款方式AskingaboutPaymentTerms32.接受付款方式AcceptingPaymentTerms33.要求修改信用证RequestforAmendmenttoL/C34.信用证修改AmendmenttoL/C35.付款通
6、知PaymentNotice36.收到付款通知ReceiptofPaymentNotice37.催促付款(初次)UrgingPayment(FirstNotice)38.催促付款(最后通告)UrgingPayment(LastNotice)39.索取发票AskingforInvoice40.寄送发票SendingInvoiceChapter5包装和交货41.包装要求PackagingRequirements42.回复包装要求ReplytoPackagingRequirements43.装运时间Tim
7、eofShipment44.回复装运通知ReplytoTimeofShipment45.催促装运UrgingShipment46.回复催促装运ReplytoUrgingShipment47.出货通知ShipmentAdvice48.货物抵达通知GoodsArrivalNoticeChapter6投诉和致歉49.投诉货物未寄达ComplaintaboutGoodsArrivalFailure50.对货物未寄达致歉ApologyforGoodsArrivalFailure51.出货延迟LateDeliv
8、ery52.对出货延迟致歉ApologyforLateDelivery53.投诉货物质量ComplaintaboutPoorQualityofGoods54.对货物质量不佳致歉ApologyforPoorQualityofGoods55.投诉货物数量ComplaintaboutWrongQuantityofGoods56.为数量错误致歉ApologyforWrongQuantityofGoods57.投诉发货出错ComplaintaboutReceivingWrong
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