国际商务英语写作教学课件作者管春林 Chapter 3 Inquiries and Replies.ppt

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1、国际商务英语写作作者：管春林责任编辑：杜玲玲出版日期：2010年7月IDPN：308-2010-23课件章数：17Chapter3InquiriesandRepliesChapter3InquiriesandReplies3.1Questionsfordiscussion3.2Backgroundinformation3.3Sampleletters3.4Analysisanddiscussion3.5Pointstoremember3.6Moreusefulpatterns3.1Questionsfordiscussion（1）Whendoyouusuallymakeaninqu

2、iryinyourlife？（2）Ifwewanttowriteaninquirytoafirmforsomeinformation，howdoyouthinkweshouldstructuretheletter？（3）Ifyouareaskedtowriteareplytoaninquiry，canyousuggestanypointsforattention？3.2BackgroundinformationAninquiryisarequestforsomeinformationaboutaproductthewriterisinterestedin.Inquiriescanb

3、edividedintotwomaintypes：ageneralinquiryandaspecificinquiry.Areplytoaninquiryistheresponsetotheinquirer’srequirementsforsomeinformationaboutacertainproduct.Question：Whatdoyouthinkisaproperwaytomakeaninquiry？3.3SamplelettersReadthefollowingletterstoseehowtheyarewordedandstructuredtomakeinquirie

4、sandgivereplies3.4AnalysisanddiscussionReadthefirstsevensamplesandtrytofindanswerstothefollowingquestion：Whatisthecommonpurposeoftheseinquiryletters？Scantheseinquiriesagain，thenanswerthefollowingquestion．Howmanypartscaneachletterbedividedintoandwhat’sthefunctioneachpartplays？theseinquiriesusua

5、llyincludethefollowingparts：（1）Providingthebackgroundinformationfortheinquiry．（2）Identifyingthepurposefortheinquiry，e.g.beinginterestedintheaddressee’sproducts，service，orprograms，etc.；（3）Makinginquiriesorrequests，forexample，askingfortheaddressee’scompanyprofile，productcatalogueandsamples；（4）Ex

6、pectationforaquickandfavorablereply，andexpressgratitudeforanyhelpthattherecipientcanprovide．Canyouaddanythingmoretotheabovelist？Howmanypartscaneachreplyletterbedividedintoandwhat’sthefunctionofeachpart？Generallyspeaking，areplytoaninquirycanberoughlydividedintothefollowingparts：（1）Acknowledging

7、receiptoftheinquiry．（2）Givingreplies．Thisisthemainpartwhichaimstoanswertheinquiriesasclearlyaspossible.（3）Expressingexpectationsandhopes．Areyouclearaboutthegeneralformatsforaninquiryandareply？3.5Pointstoremember（1）Beforesettlingdowntowr