iso9001质量管理体系在高校教学质量管理中的应用研究

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1、中图分类号：G40单位代码：10231学号：42009819ISO9001质量管理体系在高校教学质量管理中的应用研究学科专业：教育经济与管理研究方向：教育管理作者姓名：杨阳指导教师：温恒福教授哈尔滨师范大学二〇一二年六月万方数据中图分类号：G40单位代码：10231学号：42009814硕士学位论文ISO9001质量管理体系在高校教学质量管理中的应用研究硕士研究生：杨阳导师：温恒福教授学科专业：教育经济与管理答辩日期：2012年6月授予学位单位：哈尔滨师范大学万方数据AThesisSubmittedfortheDegreeofMasterAPPLYIN

2、GISO9001QUALITYMANAGEMENTSYSTEMINUNIVERSITYMANAGEMENTCandidate：YangYangSupervisor：WenHengfuSpeciality：EducationalEconomyandManagementDateofDefence：June2012Degree-Conferring-Institution：HarbinNormalUniversity万方数据目录目录摘要..............................................................

3、.................................................................IAbstract...........................................................................................................................II第一章绪论...........................................................................

4、.......................................1一、问题的提出·············································································1二、研究目的及意义·······································································1三、相关概念界定·································································

5、·········2（一）质量管理·······································································2（二）教学质量管理·································································2（三）管理体系·······································································2（四）质量管理体系···························

6、······································2四、文献综述················································································3（一）关于ISO9001质量管理体系在国内外高校实践情况的研究·······3（二）关于我国高校引入ISO9001质量体系的背景分析····················4（三）总结·····························································

7、················5五、研究方法················································································6（一）文献分析法····································································6（二）比较分析法····································································6第二章我国高校教学质量管理的现状及问题..

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