运营管理第14版蔡斯ipptchap017

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1、ENTERPRISERESOURCEPLANNINGSYSTEMSChapterSeventeenCopyright©2014byTheMcGraw-HillCompanies,Inc.Allrightsreserved.McGraw-Hill/IrwinLearningObjectivesLO17–1:Understandwhatanenterpriseresourceplanning(ERP)systemis.LO17–2:ExplainhowERPintegratesbusinessunitsthroughinfo

2、rmationsharing.LO17–3:IllustratehowsupplychainplanningandcontrolfitswithinERP.LO17–4:EvaluatesupplychainperformanceusingdatafromtheERPsystem.17-2EnterpriseResourcePlanningAcomprehensivesoftwareapproachtosupportdecisionsconcurrentwithplanningandcontrollingthebusin

3、ess.ERPsystemsare,firstandforemost,integrated.17-3AgendaWhatisERP?ConnectingfunctionalunitswithERPTheneedforstandardizationSupportofMPCdecisionsTransactionprocessingPerformancemetricsTheERPexperience17-4WhatIsERP?ERPmaymeandifferentthings.Acomprehensivedecisionsu

4、pportsoftwarethatplansandcontrolsAsoftwaresystemthatintegratesallapplicationsfromdifferentfunctionalareasIntegrationthroughacommondatabaseAbletofacilitateMPCactivities17-5ERPVendors17-6WhatIsRequiredforERP?ERPrequiresConsistentnumbersacrossallapplicationsSoftware

5、shouldbe:Multifunctional(manufacturing,service,etc.)Integrated(handledonlyonceacrossallapplications)ModularAbletofacilitateMPCactivitiesRoutinedecisionmakingCapacityforalltransactionprocessing17-7ERPandDecisionSupportERPsoftwareSupportsanalysisofdatafordecisionsu

6、pportHelpsmakeintelligentdecisionsNote:PeoplemakedecisionsnotsoftwareBolt-onsoftwaremodifiesandenablesnewapproachestodecisionmakingModifiesexistingprocedurestomakeitmoreefficient17-8DecisionSupportHelpingusersmakedecisionsaboutrunningthebusinessPeoplemakethedecis

7、ions;softwareprovidesthemwithbettertoolsandinformation.17-9TransactionProcessingAnERPsystemisdesignedtoprocessbusinesstransactionsinrealtime,workingfromasingledatabase.DatawarehousesoftwaremaybeaddedtofacilitatequeriesnotbuiltintotheERPsystem.17-10ERPScope17-11Wh

8、atIsDataIntegration?Dataenteredbyonefunctionalareaupdatesallotherfunctionalareasandthedataareprocessedinrealtime.Eliminatesrepostingofdata(errors)Ensuresacommo